Armed with a BA in Psychology from Brown University, Maggie began her professional study of behaviour in the famed Cellar of Macy’s Herald Square, which fuelled her passion for marketing and next role at VST, where she both produced and tested ads.
Maggie then teamed up with Diagnostic Research where she partnered Marc Agostini in building DR into one of North America’s most creative communication’s research agencies.
Shortly after joining WPP, Maggie led the business into a merger with Added Value, Icon Brand Navigation and Oracle Research. For the last 10 years Maggie has led the development of AV NA and is the brains behind Added Value’s Cultural Traction™ study.
Jennifer has been with Added Value (formerly Diagnostic Research) for over 20 years.
Graduating from UCLA with a degree in Economics, Jennifer began her career at Phase One, where she learnt the fine art of assessing advertising’s performance through content analysis. Falling in love with advertising research, she moved into the Communications Testing practice at Diagnostic Research shortly after finishing her Master’s Degree from USC in Communications Management.
Jennifer currently heads up Added Value’s Communications Testing practice. Her expertise lies in analyzing strengths and weaknesses of advertising in different mediums, and in many different product categories including automotive, entertainment, travel and leisure.
Graduating from UCLA in 1989, Brian went on to achieve his Master’s degree in International Relations and Business from UC San Diego.
Prior to joining Added Value in 2003, he ran the strategic planning and market research groups at BBDO Japan. He has also worked on strategic consumer insights with Microsoft, Nike, Coca-Cola, Levi’s, Johnson & Johnson and Fidelity Investments, and was in charge of media planning and consumer research at Gateway Japan.
Brian currently leads the Los Angeles office and works with clients across a number of categories including telecommunications, automotive, and beverages.
With an MBA from Pepperdine University and a B.S. in Chemistry from the University of California, Berkeley, Wai Leng’s career spans roles at Lawrence Berkeley Laboratory, Packard Bell and CCM Pharma.
She joined Added Value 12 years ago and has since managed numerous tactical and strategic research projects including tracking, positioning, segmentation and copy testing.
Wai Leng provides a broad scope of knowledge spanning both national and international brand and advertising research across a variety of sectors such as Automotive, Financial Services, Technology, Pharmaceutical and Energy.
Fresh out of Wharton and Yale, Leslie began her career in advertising, working on Procter & Gamble and Mars business in the US, then France. She came to Added Value in 2000 to lead brand positioning and portfolio strategy projects for General Mills and Unilever. As global innovation thought leader, Leslie spearheaded innovation approaches for Tefal, Haagen-Dazs and Colgate.
A long-standing passion for responsible marketing inspired Leslie to launch Added Value’s Branding for Good sustainable practice in 2006.
Since then, she has worked with Unilever, Shell, Ikea, Nestle and AT&T to leverage purpose as a springboard for innovation and brand building.
With 20 years of market research experience, an MBA degree from The Anderson School at UCLA and a bachelor’s degree from Boston University, Jeff’s expertise covers a wide variety of industries, client challenges and research methods.
Prior to joining Added Value, Jeff spent time at Lieberman Research Worldwide, Diagnostic Research and Oliver Wyman as well as time on the client side at Nissan North America.
He specialises in employing Added Value’s segmentation approach to understand market structures and then build and target client brands to match those dynamics.
Glenn has over 25 years of experience leading client relationships spanning categories that include automotive, financial services, telecommunications and more.
He currently heads up Added Value’s tracking offer, and specializes in recognizing patterns across large sets of data and using insights to help clients drive strategy.
Glenn ensures that all outputs meet a rigorous high standard, and is an industry innovator on the process of collecting and sharing information.